Term&Condition

Welcome to Damandiu! By using our AC repair services, you agree to the following terms and conditions. Please read them carefully. If you have any questions, feel free to contact us.


1. Service Scope

  • Our services include diagnosing, repairing, maintaining, and installing air conditioning systems.
  • We reserve the right to refuse service if the issue is beyond our expertise or requires specialized tools not available at the time.

2. Pricing and Payment

  • All service charges, including repair costs and any additional parts, will be discussed and agreed upon before the service begins.
  • Payments must be made in full upon the completion of services unless otherwise agreed in writing.

3. Warranty

  • We offer a [specific duration] warranty on repairs and parts provided during our service. The warranty does not cover damage caused by misuse, neglect, or external factors.
  • Warranty claims must be accompanied by the original service receipt.

4. Appointment Scheduling

  • Appointments are subject to availability and are confirmed only upon receiving acknowledgment from our team.
  • Cancellations or rescheduling must be done at least [specific hours] before the scheduled time.

5. Customer Responsibilities

  • Ensure accessibility to the AC unit before the technician’s arrival.
  • Inform our team of any prior issues or attempted repairs that might affect the unit’s condition.
  • Provide accurate contact and address details when booking a service.

6. Limitation of Liability

  • We are not responsible for any indirect or consequential damage caused by a malfunctioning AC unit.
  • While we strive to deliver quality service, delays due to unforeseen circumstances (traffic, weather, etc.) may occur.

7. Refunds and Returns

  • Service fees are non-refundable once the repair has been completed to the agreed standard.
  • Parts provided during repairs are eligible for return or exchange only if found defective under warranty terms.

8. Privacy Policy

  • We respect your privacy and ensure that personal information provided during service requests is used only for communication and billing purposes.

9. Changes to Terms

  • We reserve the right to update or modify these terms at any time. Customers will be notified of significant changes prior to their next service.